Reports

Reports shows how your texts did: delivery, failures and what they cost, who clicked, who joined and who left. These guides cover the Reports screen, delivery and costs, link clicks, your consent record, the client report you can print for one business, and exports.

• Your reports — The Reports screen: picking the business and dates, the numbers, Sending health, each business, recent campaigns and your audience.
• Delivery, failures and costs — How delivery is counted, why texts fail and what to do about it, and what your carrier charged.
• Link clicks — Who clicked your tracked links, which links did best, and following up with the people who clicked or didn't.
• Your consent record — Every opt-in, opt-out and resubscribe, how it happened and what was done about it: your proof of consent.
• Client reports — Print a one-page report of one business's texts for the client, or save it as a PDF.
• Exports — Download the numbers behind Reports as spreadsheets, with costs, and what each one holds.