The texting rules, built into every text.
Your business name and the STOP line on every campaign, daytime-only sending on each person’s clock, locked opt-outs, and proof of consent kept for 4 years.
These pages explain how TextScaleHQ works. They aren’t legal advice.
Name in front, STOP at the end
They’re added when the text goes out, so they can’t be forgotten. A text that won’t fit with them isn’t sent at all.
- Anyone texted in the last 24 hours is skipped
- Checks warn when a text asks for a reply we can’t see
Daytime on their clock
8 AM to 8 PM where each person lives and, for a US or Canadian business, at yours too. Texas numbers wait until 9 AM, and noon on Sunday.
STOP works, every time
A STOP opts someone out at once, even mid-send. Nobody can add them back; only they can, by texting START.
Questions
Do you register 10DLC numbers?
No. We file toll-free verification. A local number sends if its 10DLC campaign is approved in your own carrier account.
Can I text someone who didn’t sign up?
No. Only people who agreed to marketing texts from that business. A bought list doesn’t count.
Do you check what I sell?
No. Your number’s registration asks about it, and a person at the carrier reviews it.